Why Choose Us
We are an licensed international travel company licensed by Vietnam National Administration of Tourism instead of some "online travel agencies" which pay a yearly fee to other licensed travel agencies, who don't cherish their brands in the long run, to do business in their names in franchised way. Please check our license at About us section.
Established in 2006, Halong Cruises dot net provides not only tour operations in Hanoi and Halong Bay, but also has long established relationships with a vast array of travel and tourism providers in Vietnam, Laos and Cambodia.
We handle thousands of tourists from all over the world every year. We are experienced in organizing tours and cruises to Halong Bay, Vietnam and different part of Indochina and you can be sure that any programs that you need to have organized will be done with the utmost professionalism and integrity.
Customer's demands have been as diverse as they have been numerous but we are proud of the personalized service that we are able to give as well providing real customized tours to guests traveling privately or with groups. HalongCruises.net is large enough to meet all your needs and small enough to care about you personally. We are committed to achieving excellence in our services, value for money to our clients and responsibility to our suppliers.
We help people from all over the world to plan trips to Halong Bay easily and to travel in the way they want by customizing trips to their own needs and interests. We aim to understand and cater for travelers from different countries, with different cultures, languages and needs. We provide smart online booking platforms, complemented by experienced travel experts. We, efficiently and with a minimum of hassle, customize and provide unique cruise experience of a life-time.
We will know that we are living with our vision when we...
• Imagine ourselves in the customers' shoes and understand the customers' point of view.• Pay attention to detail; this makes us more professional.
• Do not allow any little mistakes to destroy our customers' once-of-a-life-time Halong Bay Cruises; one flaw may spoil the whole experience.
• Remember that Halong Cruises dot net exists because of the unique interests and needs of our customers.
• Our customers are our best teachers, so value customer feed-back and complaints.
• Our customers are also our friends, so treat them with warmth and care as well as politeness and respect.