Why Choose Us
Trustworthy Travel Company
We are a fully licensed international travel company, granted by Vietnam National Administration of Tourism. This license is a certification of Hainam Travel’s bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services. We work strictly under Vietnamese Business Law (Issued by the Vietnam National Assembly on Nov 29, 2008) and Vietnamese Law on Tourism (effective from Jan 1, 2009). You will find our legal documents at About Us section.
We are the local cruise expert
We are the online travel service platform operated by the team of professional travel consultants based in Hanoi, Vietnam. Through years of working in this field, we have wealth of experience to offer you the personalized travel, specializing in tour packages and cruise holidays to Halong Bay & Mekong Delta.
Our travel advisor will be with you from the very first e-mail or phone-call to the moment you are safe back home. For your every inquiry to us, we give prompt response within 24 hrs. And we specially provide hotline or an urgent email address for you to get our priority response.
Ease of Planning
We help people from all over the world to plan trips to Halong Bay easily and to travel in the way they want by customizing trips to their own needs and interests. We aim to understand and cater for travelers from different countries, with different cultures, languages and needs. We provide smart online booking platforms, complemented by experienced travel experts. We, efficiently and with a minimum of hassle, customize and provide unique cruise experience of a life-time.
Safe & Secured Payment
Paying thousands of dollars to a travel company you've never heard of before is surely a hard decision to make. We care each and every chance our valued clients offer us to build our brand and reputation. We won't charge you a single penny until you are 100% sure your money is safe with us and request us to do so. You may choose Paypal, Credit Card Payment Online, West Union or Bank Transfer.
We connect with OnePay Payment Gateway which represents MasterCards in Vietnam to accept Online Card Payment with Visa card, Master card, JCB card and American Express. The payment will be processed through SSL protocol with international card security standard making the booking experience and payment online hassle free.
We Go Extra Miles
We always love something challenging and we’re delighted to go extra mile to offer you unique trips and customized vacations with personalized travel experiences to ensure your overall experience is unique and unforgettable.
- Ha Long Bay and Son Doong Cave were named among the most beautiful places by GlobalGrasshopper
- Promoting Sustainable Tourism in Halong Bay
- Developing craft village tourism in Viet Nam
- Ha Long Bay is selected Top 10 Valentine’s Day Retreats by National Geographic's travel site
- Vietnam tourism is looking forward to receiving 8 million foreign visitors in 2014