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Summer is a good time to cruise on Halong Bay but the best time of year is during the spring or fall. Because the bay is situated in the northern part of the country, it can get colder in the fall and winter, and though you won't see extremes such as blizzards, it's still a lousy place to be when it gets cold.

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We often check the weather forecast daily, if the weather turns bad, we have to call our clients to inform the situation whether it’s safe to go. Same with Halong Bay, we work closely with boat captains and will inform you before you leave Hanoi to Halong Bay so that you do not waste the day traveling on road.

If the weather turns bad while you are cruising, we could anchor our junk at safe places, this is normally safe and we have not witnessed any bad weather that we have to hide in a cave.

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After the afternoon cruise to see the hidden wonders of Halong Bay, Overnight boats will find a suitable place to anchor for the night, this place is normally inside the very calm bay surrounded by the islands.

Tip: Before we drop the anchor for the night, you will probably see the sunset so get your camera ready to capture some rare moments.

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Yes, that is one of the many requirements for any boat/junk in Halong Bay.

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Answer: Final payments are due 30 days prior to travel. Your e-mail confirmation and the invoice you will receive in the mail will indicate the actual final payment date for your trip. We will contact you prior to the final payment date as a reminder. Regardless of booking made within 30 days, Full payment shall be required.

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A debit card is acceptable for payment but many have limit restrictions. You may need to notify your bank to get them to approve the amount of purchase. 

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It is safe to use your credit card to book your cruise. We maintain the appropriate Secure Sockets Layer (SSL) encryption technology. In addition, your personal information is not shared with outside third parties, as you will also see in our privacy policy.

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Deposits are generally 30% of total cost is required at the time of booking, and it is nonrefundable. This amount is to guarantee your booking and we will make firm reservation for you after receiving the deposit.

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There is a cashier on board so your purchases will be billed to your credit card. All cruises in Halong Bay accept payment by Credit Card with additional 3% - 4% for processing fee (bank fee). It is easier way to pay in cash. Please ask the crew should you need any further information.

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Most of the meals offered with seafood as Halong Bay specialty is seafood; there is lots of sea dishes combined with traditional Vietnamese food, I’m sure you will like the food on boat, if you are allergic with seafood, please inform us your dietary requirements before your departure to Halong Bay.

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No, you do not have to share a cabin with anyone. However, cruise cabin prices are determined by "double occupancy." In other words, you will need paying extra to have your own cabin. The good news is that some cruise lines offer lower rate for single occupancy.

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Your cruise will include accommodation on board, meals, welcome drinks, entrance fee, boat insurance, and English speaking guide onboard. Some cruises include the use of kayak.

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The price will not include organized shore excursions, carbonated soft drinks or alcoholic beverages (unless an 'All inclusive' package is purchased), photographs, gratuities (these are included in the cost on some cruise packages, please enquire for details), medical services, casino expenditures, spa and beauty treatments or other miscellaneous items you have purchased on board.

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Shore excursions guided tours (can be optional) in a cruise ship's port of call. They are offered in almost all cruise ports and cities and are a great way to enhance your cruise experience by allowing you seeing more of the places you visit. Shore excursions highlight the best local attractions and sight-seeing opportunities; the best places to shop; and, give the cruise passenger a chance to experience the local culture.

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Yes, you can buy a pre- or post-cruise package that can include airfare, accommodation, and transfers. Please contact us should you require PRE or POST CRUISE excursions.

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Answer: Of course, cruise lines can accommodate groups, weddings, and other special-occasion travel. You may wish to work with a travel agent to coordinate complicated arrangements. Most cruise lines offer special packages for onboard weddings or vow renewals, so be sure to investigate all options. Please contact us for further information
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Absolutely! Most cruise lines will even treat you to a complimentary cake and a chorus of Happy Whatever to honor the occasion. Your birthday or anniversary can be more festive with champagne, flowers, canapes, wine or cheese. You can even arrange for a special private party. All you have to do is advise us in advance.

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Many cruise lines now feature a more relaxed and casual approach to dress throughout the cruise -- while on others, formal dinners or parties are part of the fun.

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Virtually every cruise ship (except for some smaller vessels operating in coastal waters) has a fully-equipped medical facility and staff to handle almost any emergency.

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Tipping is a matter of individual preference.

Extending a gratuity to crew members, your guide or driver is strictly optional; however, in some countries, these personnel may anticipate that if you were pleased with their services, you will reward them in a monetary way.

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First of all, you will receive an e-mail confirmation of booking your cruise online. Second, a customer service representative will send you an electronic invoice altogether with cruise voucher to make sure that your booking is definitely secured with us.

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Most cruises (ie: Halong Bay) have cabins that can accommodate up to 2 adults in one standard cabin except for river cruises where staterooms can accommodate up to 3 or 4 persons (triple and quad occupancy). There are limited numbers of triple cabins. If you have a need for a cabin that accommodates more than two people, we strongly encourage you to book as early in advance as possible as these cabins might be sold out.

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Yes. Please note that the cruise documents and any e-mail correspondence will be sent to the address listed in the billing information section. If you wish to have the tickets sent elsewhere, please call our Customer Care department and we will be happy to assist.

If you are booking a cruise online for another individual, please make sure you have the legal names and birthdates prior to beginning the online booking process. This will help you avoid any name change fees that may be imposed by the cruise line to correct the error later.

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Today's cruise ships are "one-class." Everyone can use all of the ship's facilities. The price of a cabin is based primarily on its size and location. Regardless of the category you book, you'll enjoy the same courteous service, menus, activities, and entertainment as everyone else on board.

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Answer: Yes! There are cruise vacations to suit every budget, from the cost-conscious to the most luxurious. Even more important, a cruise offers the best travel value for your money. Your fare includes all meals, your cabin, onboard daytime activities, nighttime parties and entertainment. So for once, you'll know what your vacation will end up costing you before you go. (Your only extra expenses will be drinks, gratuities, optional shore excursions, and personal services such as massage or hairstyling.) You'll be amazed at the value.
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Professionally, it's safe to book with Halongcruises.net as well as our other network sales sites. We are insured, bonded and are a member of  Vietnam National Administration of Tourism.

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Ha Long Bay is located 170 km away from Hanoi, this would take you about 3 – 3.5 hours on bus transfer to Ha Long city, bus trip normally leaves Hanoi by 8.30 am.

We will be hitting the road for Ha Long Bay through the rich farmlands of the Red River Delta and the scenery of rice fields, water buffalo and everyday Vietnamese village life.

We also have a comfort stop at a humanity centre in Hai Duong province, where you can have a short break, morning coffee or buying souvenirs.

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Yes, you can! If you are already there in Hai Phong, you can call us to have a car and guide pick you up from there and drive to, which should be less than travel from Hanoi about 1,5 hours.

Or you can plan a trip with us from Hanoi to Hai Phong city, do the sightseeing, spend the night there then move onto Halong on the next morning.

Tip: There is a good road linking Hai Phong and Cat Ba Island (South of Halong Bay), you could also travel via this way, then have our day boat welcome you on Cat Ba port to visit Lan Ha Bay and Halong Bay. Or a boat to tranfer you to Halong port for the overnight cruise.

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• Passport
• Sun cream, insect repellent
• Small changes for buying drinks on boat
• Swim-suit and changes
• Good camera with lots of films or memory space
• A sense of adventures.

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Yes you do have to bring it with you on boat and please provide us your full names, gender, passport number, visa expire date before your departure to Halong Bay.

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After the afternoon cruise to see the hidden wonders of Halong Bay, Overnight boats will find a suitable place to anchor for the night, this place is normally inside the very calm bay surrounded by the islands.

Tip: Before we drop the anchor for the night, you will probably see the sunset so get your camera ready to capture some rare moments.

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We will embark on the boat for a cruise amongst the islands and islets of this stunning Halong bay. We will visit ONE cave on our 1 or 2 day trip, however, if you wish to visit more than one cave, we have to plan this well prior to departure so that our captain know where to go and please be informed an extra fee for each additional cave you plan to see, and of course, this for private cruise only.

Note: If the weather turns bad, we all have to follow the captain’s instruction, cave visit or extra cruise can be canceled without prior notice.

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Halong Bay is so beautiful that one should not miss; though 3 hours drive each way is a bit long for somebody. You will get about 4-5 hours on a day cruise, which is just enough for you to get an overview of what Halong is. We suggest that you should take at least 2-day-cruise for an enjoyableexperience of Halong Bay.

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If you look on Vietnam map, you will see Halong lies in the Tonkin Gulf surrounded by many islands that made up Halong Bay. With its calm water, Halong Bay really acts as a shield that stops the entire violent waves, so it's hard to get sea sickness in Halong Bay.

Few routes that the junks cruise can be close to open sea that the junk was swinging up and down. But once the junk was surrounded by Halong Bay unique limestone islands, it became stable again.

Seasickness is not common on larger cruise ships as they are equipped with stabilizers designed to minimize the feeling of movement. If you should feel queasy, medicine is available from your cabin steward. If you are prone to motion sickness, you may want to consider consulting your doctor prior to departure.

Tip: When the junk gets swinging, do not walk around on boat to avoid seasickness.

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It is never too early to start planning your cruise. Booking early is generally your best assurance of obtaining the arrangements and cabin of your choice, especially if you are planning a cruise in the peak season or over Christmas and New Year.

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Yes, all cruise itineraries are subject to change. As guest safety is the number one priority for the cruise tours, on the rare occasions that weather conditions and other unforeseen circumstances may occur, it may cause a change in the original itinerary. In these circumstances, the crew will do everything within their power to visit an alternative or we will offer another option to you.

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Just enough for two or three day on the cruise though there is no restriction on how much luggage you can take onboard.

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Ha Long Bay is most accessible by road from Hanoi, either by shuttle bus or private car. We often make this clear for you if you consider one of our cruise packages.

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Without a doubt! Cruising offers an atmosphere that's just right for romance... cozy dinners for two, strolling on sundeck at sunset, drinking on sundeck in the night (even under the twinkling stars!). Most packages provide special services such as private function candle lit dinner on a private cave or lunch on a quiet beach. Some junk offer special programs for wedding ceremony or renewing your marriage vows.

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For safety reasons most cruise tours are unable to accept passengers that will are more than 18 weeks pregnant at the time of disembarkation.

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Virtually all ships have smoking and non-smoking sections in the public rooms. In fact, many dining rooms, and even some entire ships, are now totally smoke-free, reflecting passenger requests. If you want your dining table in a non-smoking area, please advise the restaurant manager when boarding.

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Most cruises have developed supervised programs for children due to the increase in families choosing to cruise. Most cruise ships are happy to accept families (some ships do have exclusions and this will be detailed in the relevant brochures) infants are carried from the age of 6 months onwards on most cruises, but in some cases this is 1 year. These programs are designed to give your children a chance to go swimming, play sports, and get to know other children on the ship, while giving you an opportunity for some worry free relaxation. Some children may be too young to participate in certain programs. Each ship will has its own range of facilities for your children. Please let us know your preference in order to suggest the most suitable cruise for your family.

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Answer: Please carry any medication in its original bottle. It is recommended that medications be carried in your pocket or day bag so they will be available when needed because checked luggage may not be accessible at all times. If you are using any prescription drugs, vitamins, or other medication on a regular basis, you should bring an adequate supply since they may not be readily available onboard
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As we are currently unable to check this information online so please contact us directly by email, telephone for specific case.

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Most cruise ships have laundry facilities and many provide dry-cleaning services. There is, however, an additional charge for professional laundry and dry-cleaning services. Many ships also have self-service launderettes.

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It's up to you!  If you won’t join the visits, just let the Cruise Manager know

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Nightly activities are just as exciting as during the day. Test your tongue with wine in cool breeze under star on sundeck, you might stay up to watch a breathtaking sunrise over the sea, watch a famous movie, playing card games or try night fishing with boat crew...

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Cruising is becoming more and more popular all the time. It appeals to a very wide mix of young and old, couples, families and singles. Our passengers like the good things in life, but are generally friendly, sociable individuals eager to experience new things. You're sure to find like-minded people onboard.

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Answer: Normally you travel from Hanoi. Then you should notice transfer services in the inclusions/ exclusions. The transfer shuttle bus or private transfer will drive you from your place to the port and back again after the cruise. Our cruise packages always offer these services in the details.
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